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Website & Care Terms
Approved · Version 5
Practical terms for using the Rootopathy website and arranging care.
Website information
Information on this website is educational and does not replace individual medical advice, diagnosis or treatment. Browsing, sending a message or making a request does not by itself establish a doctor-patient relationship.
Appointment arrangements
A stored request is not a confirmed appointment. Review the clinician, consultation format, date, time, timezone, scope and fee before agreeing. Your patient account records offers, payment status and confirmation separately.
Your responsibilities
Provide accurate information, explain caregiver authority and tell your treating professional about current treatments. Do not change prescribed care solely because of website content. Keep account and verification links private.
Fees and external services
Review the stated consultation fee and any separate charges before payment. External providers have their own service terms. Payment verification and appointment confirmation are separate steps.
Scope of your consultation
Rootopathy provides physician-led care coordination. Agree the purpose of your consultation and ask what review, written information or follow-up it includes. Tests, medicines, procedures and consultations with other professionals are separate from the listed consultation fee. A professional profile or an international price does not establish availability for every patient or location.
Caregivers and consent
A caregiver may help arrange care with the patient’s permission or appropriate authority. Explain who will attend and what information may be shared. The patient can ask questions about a proposed assessment or recommendation before agreeing. Website form consent does not replace the discussion needed for clinical care.
Using your account and this website
Use your own authorised account and keep sign-in details private. Do not attempt to access another person’s records, impersonate a patient or professional, upload malicious material or interfere with the website. Contact support if you notice an incorrect account detail or an unexpected payment request.
Changes and service questions
Read the current service information when arranging a new consultation and keep the offer, payment instructions and confirmation you receive. A website update does not itself change an already agreed booking. If written arrangements appear inconsistent, ask the team to clarify them before paying or proceeding.
Questions
Contact support@rootopathy.com for questions about service arrangements. Rootopathy operates from Greater Noida, Uttar Pradesh, India.
Website information
Information on this website is educational and does not replace individual medical advice, diagnosis or treatment. Browsing, sending a message or making a request does not by itself establish a doctor-patient relationship.
Appointment arrangements
A stored request is not a confirmed appointment. Review the clinician, consultation format, date, time, timezone, scope and fee before agreeing. Your patient account records offers, payment status and confirmation separately.
Your responsibilities
Provide accurate information, explain caregiver authority and tell your treating professional about current treatments. Do not change prescribed care solely because of website content. Keep account and verification links private.
Fees and external services
Review the stated consultation fee and any separate charges before payment. External providers have their own service terms. Payment verification and appointment confirmation are separate steps.
Scope of your consultation
Rootopathy provides physician-led care coordination. Agree the purpose of your consultation and ask what review, written information or follow-up it includes. Tests, medicines, procedures and consultations with other professionals are separate from the listed consultation fee. A professional profile or an international price does not establish availability for every patient or location.
Caregivers and consent
A caregiver may help arrange care with the patient’s permission or appropriate authority. Explain who will attend and what information may be shared. The patient can ask questions about a proposed assessment or recommendation before agreeing. Website form consent does not replace the discussion needed for clinical care.
Using your account and this website
Use your own authorised account and keep sign-in details private. Do not attempt to access another person’s records, impersonate a patient or professional, upload malicious material or interfere with the website. Contact support if you notice an incorrect account detail or an unexpected payment request.
Changes and service questions
Read the current service information when arranging a new consultation and keep the offer, payment instructions and confirmation you receive. A website update does not itself change an already agreed booking. If written arrangements appear inconsistent, ask the team to clarify them before paying or proceeding.
Questions
Contact support@rootopathy.com for questions about service arrangements. Rootopathy operates from Greater Noida, Uttar Pradesh, India.