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Privacy & Data Use
Approved · Version 6
Information about appointment requests, accounts and enquiries on this website.
Information you provide
The forms collect contact and patient details, appointment preferences, a brief concern and consent. Submitted requests are stored for authorised staff review. Account, consent, payment-reference and administrative activity records are also retained. Closing your browser does not delete a submitted record.
Use and access
Information supports appointment administration, account verification and communication. Access is restricted by responsibility. Internal staff notes are not shown in the patient account. Do not submit full medical reports, passwords, PINs or OTPs in an initial enquiry.
Service providers
Hosting and enabled email services process information needed to operate the website. Rootopathy does not sell personal information. Sharing with care professionals or authorities is subject to the purpose of the service, consent and applicable obligations.
Your information requests
Contact support@rootopathy.com to ask about access, correction, consent or deletion. Identity or caregiver authority may need to be checked. Retention can depend on care, administration and record-keeping obligations; deleting browser cookies does not delete server records.
Patient and caregiver information
If you contact Rootopathy for someone else, identify yourself and your relationship to the patient. Share only information you have permission or appropriate authority to provide. Making a request for a patient does not automatically give you access to their records. For a child or a patient who needs decision-making support, discuss the appropriate parent, guardian or representative arrangements with the team.
Consent and communication
Read the information beside each form before submitting it. Consent to an appointment request is separate from agreement to a clinical consultation or permission to share records with a caregiver. Tell the team which contact details are safe to use, especially if you share a phone or email account. Contact support if you want to change communication preferences or withdraw consent; the team can explain any effect on the requested service.
Keeping information safe
Use the record-sharing instructions provided for your appointment. Ordinary email and messaging can expose sensitive information on shared devices or through forwarded messages. Keep passwords and sign-in links private, sign out on shared devices and report unexpected account activity to support. No online service can guarantee complete security.
Storage and retention
Rootopathy administers its services from India. Hosting and communication arrangements can affect where information is processed; contact support if you need details before sharing records from another country. Information may need to be retained for care, payment reconciliation, consent history or applicable record-keeping obligations. A deletion request does not automatically remove all clinical or administrative records, including retained backups.
Contact
Rootopathy: support@rootopathy.com. Integrative Medicine Wing, Basement, Bakson Hospital, Plot No. 36B, Knowledge Park, Phase-I, Greater Noida, Uttar Pradesh 201306, India
Information you provide
The forms collect contact and patient details, appointment preferences, a brief concern and consent. Submitted requests are stored for authorised staff review. Account, consent, payment-reference and administrative activity records are also retained. Closing your browser does not delete a submitted record.
Use and access
Information supports appointment administration, account verification and communication. Access is restricted by responsibility. Internal staff notes are not shown in the patient account. Do not submit full medical reports, passwords, PINs or OTPs in an initial enquiry.
Service providers
Hosting and enabled email services process information needed to operate the website. Rootopathy does not sell personal information. Sharing with care professionals or authorities is subject to the purpose of the service, consent and applicable obligations.
Your information requests
Contact support@rootopathy.com to ask about access, correction, consent or deletion. Identity or caregiver authority may need to be checked. Retention can depend on care, administration and record-keeping obligations; deleting browser cookies does not delete server records.
Patient and caregiver information
If you contact Rootopathy for someone else, identify yourself and your relationship to the patient. Share only information you have permission or appropriate authority to provide. Making a request for a patient does not automatically give you access to their records. For a child or a patient who needs decision-making support, discuss the appropriate parent, guardian or representative arrangements with the team.
Consent and communication
Read the information beside each form before submitting it. Consent to an appointment request is separate from agreement to a clinical consultation or permission to share records with a caregiver. Tell the team which contact details are safe to use, especially if you share a phone or email account. Contact support if you want to change communication preferences or withdraw consent; the team can explain any effect on the requested service.
Keeping information safe
Use the record-sharing instructions provided for your appointment. Ordinary email and messaging can expose sensitive information on shared devices or through forwarded messages. Keep passwords and sign-in links private, sign out on shared devices and report unexpected account activity to support. No online service can guarantee complete security.
Storage and retention
Rootopathy administers its services from India. Hosting and communication arrangements can affect where information is processed; contact support if you need details before sharing records from another country. Information may need to be retained for care, payment reconciliation, consent history or applicable record-keeping obligations. A deletion request does not automatically remove all clinical or administrative records, including retained backups.
Contact
Rootopathy: support@rootopathy.com. Integrative Medicine Wing, Basement, Bakson Hospital, Plot No. 36B, Knowledge Park, Phase-I, Greater Noida, Uttar Pradesh 201306, India